Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for golf enthusiasts aged 18 years or older who wish to purchase quality golf equipment. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on golfmastershoppro.com, including text, graphics, logos, and product designs, is the property of Golf Master Shop and protected by international copyright laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our golf accessories, apparel, and equipment. However, slight variations in color or appearance may occur due to monitor settings. Product specifications are subject to change without notice.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after ordering, we will notify you promptly.

2.3 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Opened golf balls
• Worn golf gloves
• Custom installed grips & shafts
• Opened golf socks packages

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays). Order confirmation does not guarantee availability.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store credit card information.

3.3 Pricing and Taxes

Prices are in USD. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after shipment
2. Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

We ship worldwide except to some Asian regions and remote areas.

4.2 Delivery Responsibilities

Once shipped, the risk of loss passes to you. Please inspect packages upon delivery and report any damage immediately.

5. Returns and Refunds

5.1 Return Policy

You may initiate returns within 15 days of receiving your order. Items must be:

• Unused and in original condition
• Including all tags and packaging
• Accompanied by proof of purchase

5.2 Return Process

Email [email protected] with your request within 15 days. Include:

• Order number and date
• Items to return with reasons
• Preferred resolution (refund/exchange)

Return shipping costs are your responsibility unless the return results from our error.

5.3 Refund Processing

Refunds are issued within 5 business days after we receive and inspect your return. Please allow 5-10 business days for the credit to appear on your statement.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, complete information when ordering, including shipping address and payment details.

6.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Make fraudulent purchases
• Misuse our return policy

7. Limitation of Liability

Golf Master Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays caused by shipping carriers or customs
• Incorrect use of golf equipment
• Events beyond our reasonable control

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item(s) in question.

8. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Massachusetts, USA. Any disputes shall be resolved in the courts of Boston, Massachusetts.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms or our products:

Golf Master Shop
69 Hiddenview Drive
Boston, US 31626
Email: [email protected]